Cancellation Policy

At "khemchandjewellers," we strive to provide our customers with the best online cake delivery experience. We understand that situations may arise where you need to cancel or return an order. Please review our Cancellation policy to understand our guidelines and procedures:

Payment Methods:

We offer multiple online payment methods for your convenience, including debit cards, credit cards, and UPI (Unified Payments Interface). We accept both partial and full payments when you book your order online.

Order Cancellation:

If you decide to cancel your order before it is prepared, we offer a partial refund of the amount paid. The refund amount will vary according to your order status.

Once your order is prepared and has been shipped, we cannot facilitate any refunds for the order. In such cases, the order will not be eligible for any refund, as it is already in the process of delivery.

How to Request a Cancellation:

To request an order cancellation, please contact our customer support team as soon as possible. You can reach out to us via our website or by emailing Please provide your order number and relevant details for a prompt response.